PRIVACY POLICY

Madre Selva Resort

At Madre Selva Resort, we value your trust and are committed to protecting your privacy. Our work is deeply personal, and we recognize the sensitivity of the information you may share with us when inquiring about or attending a retreat. This Privacy Policy explains what personal data we collect, how we use it, and how we keep it safe.

WHO WE ARE

Madre Selva Resort is an ayahuasca retreat center located in the Peruvian Amazon near Pucallpa. We provide traditional healing retreats guided by experienced mestizo and Cocama healers.

INFORMATION WE COLLECT

We only collect personal information that you voluntarily provide when contacting us. This may include:

Your name
Your email address
Any additional details you choose to share when writing to us

We do not automatically collect sensitive personal data through our website contact.

HOW WE USE YOUR INFORMATION

We use your personal information only to:

Respond to your questions or requests
Provide information about our retreats, logistics, and availability
Support you before, during, and after your retreat

We do not share your personal data with third parties, sell it, or use it for purposes unrelated to your inquiry or participation.

GOOGLE ANALYTICS

Our website uses Google Analytics to help us understand how visitors use the site and to improve its content and accessibility. Google Analytics collects anonymous data such as page visits, device type, and approximate geographic location. This information does not identify you personally.

SECURITY

We take appropriate measures to keep your personal information secure. Access to emails and personal data is limited to our team, and we use secure systems to protect against unauthorized access, disclosure, or misuse.

LEGAL BASIS FOR PROCESSING

( FOR EU VISITORS )

If you are visiting us from the European Union, we process your personal data on the basis of:

Consent, when you voluntarily contact us and provide personal information
Legitimate interest, in order to respond to your inquiries and provide retreat-related services

RETENTION OF INFORMATION

We keep personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Emails and communications are kept only as long as needed for retreat coordination and support.

YOUR RIGHTS

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections to your information
Request deletion of your data, where applicable

To exercise these rights, please contact us at: madreselvaresortperu@gmail.com

CONTACT

If you have any questions about this Privacy Policy or how we handle your data, please reach out:
Madre Selva Resort
Email: madreselvaresortperu@gmail.com
Location: Pucallpa, Peru